CloudSocial Review: With CloudSocial, you can seamlessly Publish content of several social channels, Listen to comments and posts basis specific keywords, Respond to comments and tweets and Analyse key social metrics for actionable insights. Publish- Ability to post instantly across social media channels or schedule posts by channel at specific times, with recurrence daily, weekly, monthly or annual. Listen Set keywords to sniff posts and tweets from several social channels be it for your brand or competition
CloudSocial is a cloud-based social media tool that helps you manage all your social media accounts within one platform. CloudSocial eliminates the hassle of switching between different social media apps or sites. The software supports popular social media channels such as Facebook, Twitter, Instagram, YouTube, and LinkedIn. CloudSocial can also manage and accomplish your email tasks.
Introduction to CloudSocial
CloudSocial brings all your social media in one place. Right from managing your social media accounts across channels to engaging with prospects and customers, it gives superior social experience.
With CloudSocial, you can publish content on several social channels, listen and respond to comments and tweets, and analyze key social metrics to make informed decisions. Moreover, it comes with pre-configured roles – Super Admin, Back Office User, Agent, Marketing User, Analytics User, Brand Manager, and Agency Manager. Each role has different functionality and access areas.
CloudSocial Product Overview
- Omnibox- Engagement : All incoming messages across the different social media channels & email can be responded from the Omnibox
- Publish – Bulk schedule for publishing across time zones and set up recurrance, daily, weekly, monthly or yearly
- Reporting – Download customizable reports
- Analytics – Key social media metrics across channels
- Sentiment Analysis – 3 Point / 9 Point / Timeline / Word Cloud
- Social Channels – Facebook / Twitter / LinkedIn / YouTube / Instagram and Email
- Listen – Set keywords for sniffing across select social media channels
- Calender – Quick view to plan social media activity across channels and days
- 247365 Support through email, chat & call
- Payment Gateway – PCI DSS Level
CloudSocial has a unified single-view dashboard as well as collaborative tools that you can use to establish the perfect workflow for your team. This means that responding to inquiries and other kinds of messages in any of the social media channels mentioned above is smooth and efficient. You can even respond using a status: open, assigned, in progress, save as draft, close, and soft close.
- Social channel, profile, and user management
- Scheduled posting
- Ad manager
- Message filtering
- Global time zone selection
- Collaboration tools
CloudSocial is Social Media Management Platform, you can manage FB, Twitter, LinkedIn, Instagram & Youtube and email. You can Respond, Analyze, Publish and Listen. All this at an affordable price, backed by 24*7 support 365 days of the year. Pre configured roles to get started quickly, email as a channel along with social media channels in an unified inbox and sentiment analysis to understand what the customer is saying about your brand.