DoneDone Review: DoneDone brings task management and client communication under one roof for better collaboration. Throw away your sticky notes. Say goodbye to overly complicated Gantt charts. Track tasks. Squash bugs. Talk to clients. Get work done. When the planning is over, get your work done with DoneDone. It’s the simplest issue tracking, task management, and help desk tool for teams.
Your product and customer support teams are using different apps to work. This leads to confusion, duplicated work, and missed opportunities for collaboration. DoneDone unites product teams and customer support teams all in one simple app!
DoneDone is a simple issue tracking tool, project management app and shared inbox for all of your product and support teams’ collaboration and communication needs. See all of your work at a glance from the dashboard.
Project tasks can be assigned to team members, prioritized, linked to support tickets and follow any workflow.Mailboxes help customer support teams manage incoming customer requests in a shared inbox while always keeping your product team in the loop.
Create custom workflows tailored to the way you do things, or use our built-in ones for customer support or task and bug tracking.
Features are displayed in alphabetical order.
- Alerts / Escalation
- Assignment Management
- Audit Trail
- Backlog Management
- Issue Auditing
- Issue Scheduling
- Knowledge Base Management
- Project Management
- Recurring Issues
- Task Management
- Ticket Management
- Workflow Management